Privacy Policy — Slots PK 14 Data Protection Guide

Welcome to the Slots PK 14 Privacy Policy. This document explains how Slots PK 14 ("we", "us", "our", "the platform") collects, processes, stores and protects the personal information of users who register accounts, make PKR deposits, play games or interact with the platform in any capacity.

This Privacy Policy forms part of the overall agreement between you and Slots PK 14 and should be read alongside the Terms and Conditions. By creating an account and using the Slots PK 14 platform — whether on a desktop browser or through the mobile app — you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described within it.

We take the privacy of Pakistani players seriously. The platform is designed to collect only what is needed, use it only for the purposes stated in this policy and protect it with appropriate technical measures. If you have any questions that are not answered here, please contact us using the details in Section 12.

Slots PK 14 collects personal data through three main channels: information you provide directly during registration and account use, information generated automatically through your interactions with the platform and information received from payment processors during PKR transactions.

• Registration details: Your full name, date of birth, mobile number and email address.
• Identity verification documents: When requested for compliance purposes — for example, a copy of your CNIC or other valid identification.
• Account preferences: Your chosen username, communication preferences and responsible gaming settings such as deposit limits or self-exclusion requests.
• Support communications: The content of any messages, enquiries or complaints you submit to the support team.

• Device and browser data: Your device type, operating system, browser version and screen resolution.
• IP address and location data: Your approximate location derived from your IP address at the time of login or deposit.
• Session data: Pages visited, games played, session duration, wagers placed and features used within the platform.
• Cookies and similar technologies: See Section 5 for full details on cookie use.

• Transaction references: Confirmation numbers, timestamps and amounts for PKR deposits and withdrawals processed through JazzCash, Easypaisa, Raast, bank transfer, cards and mobile wallets.
• Payment method identifiers: Partial account or card numbers as provided by your payment provider for transaction matching purposes. We do not store full card numbers or full mobile wallet PINs.

Every piece of data that Slots PK 14 collects is used for a specific, stated purpose. We do not use your data for purposes that go beyond what is described in this policy without first obtaining your consent where that is required.

We process your data on the basis of contract performance (to deliver the services you signed up for), legitimate interests (to keep the platform secure and prevent fraud) and, where applicable, your consent (for optional marketing communications). You may withdraw consent for marketing at any time without affecting your account.

All financial transactions on Slots PK 14 are processed in PKR through third-party payment service providers including JazzCash, Easypaisa, Raast, standard bank transfer, debit and credit cards and other supported mobile wallets. These providers operate under their own privacy policies and security standards, which govern the handling of your financial credentials on their end.

Slots PK 14 receives only the transaction outcome data necessary to credit or debit your account balance — specifically the transaction reference, amount in PKR, timestamp and a masked payment method identifier. We do not receive, store or have access to your full mobile wallet PIN, your full card number or your online banking credentials at any point.

Transaction records — including deposit and withdrawal history — are retained as part of your account record for operational and record-keeping purposes. These records are accessible to you at any time through your account dashboard. If you close your account, your transaction history is retained for the period described in Section 7.

Slots PK 14 uses cookies and similar client-side storage technologies to make the platform work correctly and to improve your experience. A cookie is a small text file placed on your device when you visit the platform. It does not contain executable code and cannot access other files on your device.

• Essential cookies: Required for the platform to function. These include session authentication tokens that keep you logged in while you navigate between the Game Lobby, your account page and the deposit section. Without these cookies the platform cannot work.
• Functional cookies: Remember your preferences such as language settings, responsible gaming limits you have set and your last viewed game category. These make your experience more convenient across sessions.
• Analytics cookies: Collect anonymised data about how users navigate the platform — which pages are visited most, where users drop off and how long sessions last. This data is used to improve platform design and performance. It is aggregated and does not identify individual users.
• Security cookies: Used to detect and prevent fraudulent login attempts, unusual account activity and bot access. These are essential for platform integrity.

Slots PK 14 does not use third-party advertising cookies or tracking pixels that report your behaviour to external advertising networks. You can manage or clear cookies through your browser settings at any time. Note that disabling essential cookies will prevent you from logging in and using the platform.

The privacy of Slots PK 14 users is not for sale. We do not sell, rent or trade your personal data to any third party for their independent commercial use. Data sharing with third parties is limited strictly to the categories described below, and in each case only to the extent necessary to fulfil the stated purpose.

• Payment processors: JazzCash, Easypaisa, Raast, banking partners and card networks receive only the transaction data required to process your PKR deposit or withdrawal. They do not receive your gaming history or account preferences.
• Identity verification services: Where document verification is required, your submitted ID documents may be processed by a third-party verification provider operating under strict confidentiality obligations.
• Technology providers: Platform infrastructure, hosting and game content providers may process certain technical data (such as server logs and session identifiers) as part of delivering the service. These providers are contractually bound to handle data only as instructed by Slots PK 14.
• Fraud and security services: Aggregated and anonymised behavioural data may be shared with security technology partners to improve detection of fraudulent activity. Individual account data is not shared for this purpose without specific cause.
• Legal compliance: If required by a valid legal process or to protect the safety and security of the platform and its users, data may be disclosed to appropriate authorities. We will only do this when legally obliged to and to the minimum extent required.

In every case of data sharing, Slots PK 14 ensures that the receiving party handles your information with an appropriate level of care and only for the purpose for which it was shared.

We keep your data only for as long as it is genuinely needed. The following retention periods apply to the main categories of data held by Slots PK 14:

• Active account data: Retained for the full duration of your account being active on the platform.
• Transaction and gaming history: Retained for a reasonable period following account closure to support any post-closure withdrawal processing or dispute resolution.
• Identity verification documents: Retained for the period required to complete the verification process, plus a reasonable period thereafter to support any compliance review.
• Support communications: Retained for a reasonable period following resolution of the relevant query, in case follow-up is needed.
• Marketing preferences and opt-in records: Retained for the duration of your account or until you opt out, whichever is earlier.

When data is no longer required under these retention principles, it is securely deleted or anonymised so that it can no longer be linked back to your identity. If you request account closure, active processing of your personal data for marketing purposes ceases immediately. Residual data retained for record-keeping is held securely and not used for any active purpose.

Slots PK 14 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration or disclosure. These include:

• SSL/TLS encryption: All data transmitted between your device and the Slots PK 14 platform is encrypted in transit, including your login credentials, PKR deposit requests and account settings.
• Password hashing: Account passwords are stored using a one-way cryptographic hash. Even in the highly unlikely event of a data breach, your raw password would not be exposed.
• Access controls: Internal access to user data is restricted to staff members who genuinely require it to perform their role. All internal access is logged and audited.
• Session management: Login sessions expire automatically after a period of inactivity to reduce the risk of unauthorised access on shared or unattended devices.
• Fraud monitoring systems: Automated systems monitor account activity for unusual patterns that may indicate unauthorised access or fraudulent behaviour, and flag these for human review.

While we take security seriously and apply these measures consistently, no digital platform can guarantee absolute security. If you believe your account has been accessed without your permission, please contact the support team immediately so that the account can be secured and the situation investigated.

As a user of Slots PK 14, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team using the details in Section 12.

• Right to access: You can request a summary of the personal data we hold about you and how it is being used.
• Right to correction: If any personal data we hold about you is inaccurate or out of date, you can ask us to correct it. For basic account details, you can update many fields directly from your account settings page.
• Right to deletion: You can request deletion of your personal data and closure of your account. Note that some data may need to be retained for the record-keeping periods described in Section 7 even after your account is closed.
• Right to restrict processing: In certain circumstances you can ask us to pause the processing of your data while a concern is being reviewed, without requiring full deletion.
• Right to withdraw marketing consent: If you have opted in to receive promotional emails or notifications from Slots PK 14, you can withdraw that consent at any time through your account communication settings. This does not affect your ability to use the platform.
• Right to data portability: You can request a copy of the data you have provided to us in a structured, commonly used format.

Slots PK 14 is strictly an adults-only platform. Registration, deposit and gameplay are available only to individuals who are 18 years of age or older. The platform does not knowingly collect personal data from anyone under the age of 18.

During registration, users are required to confirm their date of birth. Where there is reason to believe that a registered user may be under 18, the account will be immediately suspended pending age verification. If verification confirms the user is under 18, the account will be permanently closed, any deposits will be returned and no gameplay winnings will be paid out.

If you are a parent or guardian and believe that a person under your care has registered an account with Slots PK 14, please contact our support team immediately. We will investigate and take appropriate action without delay.

Slots PK 14 may update this Privacy Policy from time to time to reflect changes in how we operate the platform, changes in the data we collect or process, or to clarify existing practices. When material changes are made, registered users will be notified via the platform's on-screen notification system or by email to the address on their account.

The updated policy will be published on this page with a revised "Last updated" date at the top. Your continued use of the platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with the updated policy, you should stop using the platform and contact support to close your account.

We encourage you to revisit this page periodically to stay informed about how your data is being handled. Transparency is important to us and we will always aim to communicate changes clearly rather than burying them in hard-to-read legal language.

If you have any questions, concerns or requests relating to this Privacy Policy or the way Slots PK 14 handles your personal data, please get in touch with our support team. We take all privacy enquiries seriously and will respond as promptly as possible.

For data rights requests (access, correction, deletion, portability), please include "Data Rights Request" in your subject line along with your registered email address and the specific action you are requesting. This helps us route your request to the right team member and process it without unnecessary delay.

For urgent account security concerns — such as suspected unauthorised access — please mark your message as urgent and include as much detail as possible. We will prioritise security-related cases.